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Top Questions to Ask Estate Agents

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By CityRealtor 21/08/2025

Questions to Ask Estate Agents When Selling

Choosing the right estate agent can make all the difference when it comes to selling your property. With so many agents in London offering a range of services and promises, it is essential to know which questions to ask before making your decision.

At JS Estate Management, we believe that an informed seller is an empowered seller. Understanding what to ask helps you select an agent who not only knows the market but also shares your goals and priorities.

Why Asking the Right Questions Matters

Selling a home is one of the largest financial decisions most people make. It involves more than just listing a property and waiting for offers. A good estate agent should guide you through pricing, marketing, negotiation, and the legal process.

The right questions reveal an agent’s experience, communication style, and understanding of your local area. In a diverse market such as London, this insight is crucial to achieving a smooth and successful sale.

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Understanding Experience and Local Knowledge

Before committing to an estate agent, it is worth learning about their background and local expertise. London is made up of many distinct neighbourhoods, each with its own character, price trends, and buyer demographics.

Agents with strong local knowledge can position your home effectively, attract serious buyers, and advise on realistic pricing strategies. Asking about their experience with similar properties in your area is a good place to start.

The Essential Questions to Ask

When meeting potential estate agents, prepare a clear list of questions to guide your conversation. This ensures you cover all the key points that affect the success of your sale.

Here are five important questions every seller should ask:

  • How do you determine the asking price for my property;

  • What marketing strategies do you use to attract buyers;

  • How do you handle viewings and feedback from potential buyers;

  • What fees will I need to pay, and when are they due;

  • How long does it typically take you to sell properties like mine;

These questions help you understand the agent’s approach, efficiency, and level of transparency. They also highlight how well they communicate and whether they prioritise your best interests.

Comparing Marketing Approaches

Not all estate agents market properties in the same way. Some rely heavily on online listings, while others combine digital platforms with local networks and targeted advertising.

In London’s fast-moving market, exposure is everything. The best agents use professional photography, engaging descriptions, and multi-channel campaigns to ensure your property reaches the widest audience.

When speaking to an agent, ask about their marketing plan, which platforms they use, and how they measure success. At JS Estate Management, we believe that strategic presentation leads to stronger offers and quicker sales.

Clarifying Fees and Terms

Understanding the cost structure from the start prevents misunderstandings later. Estate agency fees can vary depending on the level of service and the type of agreement offered.

Ask for full details about commission rates, contract lengths, and any additional costs such as advertising or professional photography. Transparency in this area reflects an agent’s professionalism and builds trust from the outset.

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Communication and Client Support

A successful sale depends on consistent communication. When evaluating agents, consider how often they will update you and who will handle your property directly. Some larger agencies may delegate your sale to junior staff, while smaller firms often offer a more personal touch.

In London’s competitive environment, buyers move quickly. Prompt updates from your agent ensure you can respond effectively to enquiries, offers, and market changes. JS Estate Management prioritises clear communication to keep sellers fully informed at every stage.

Evaluating Success Rates

It is also sensible to ask about an agent’s track record. Key indicators include their average time to sell a property, the percentage of asking price achieved, and the number of completed transactions in your area.

These metrics provide a clear picture of performance and reliability. They can also reveal how realistic an agent’s valuations tend to be. A quick sale means little if it requires a significant price reduction.

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Final Thoughts

Knowing the right questions to ask estate agents when selling empowers you to make confident and informed decisions. Selling a home in London’s competitive market requires the right partnership—one built on trust, transparency, and local expertise.

At JS Estate Management, we encourage every homeowner to take the time to ask these questions before making their choice. A strong working relationship with a knowledgeable agent can transform the selling process, delivering the best possible results for your property.

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info@jsestatemanagement.co.uk

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